About Us

/About Us
About Us 2017-09-27T14:52:52+00:00

OUR HISTORY

THE STORY OF ESPRESSO NINJA

In late 2007 a few energetic, coffee-loving young chaps saw a gap in the market for a professional coffee machine servicing company in Wellington. These original Ninja’s trained with some industry pros, as well as self-taught, and soon had a list of loyal customers, including some top Wellington coffee roasters. Word was spreading and Espresso Ninja was growing.

Come mid 2011 they decided it was time to sell as the boys had their sights on further horizons and this needed all their attention. Enter Martin Caughley, who knew of the Espresso Ninja lads as one of their suppliers, and through mutual friends. Over a Piccola at Memphis Belle, Martin brokered the deal to buy Espresso Ninja with the aim to realise its further potential.

Keen to apply his years of experience in customer service, sales, and problem solving, Martin worked day and night to learn the ways of the Espresso Ninja quickly, and is now the Ninja Master himself.

From humble beginnings, Espresso Ninja has built a somewhat cult following and is widely regarded as the industry expert team in New Zealand. We provide support to everyone- from domestic customers, to the country’s biggest coffee roasters. Espresso Ninja has a large team of coffee professionals and enthusiasts who really know their stuff.

We are 100% locally owned and are completely independent and unbiased. We supply our services to many coffee roasters, so we don’t sell the coffee beans themselves. If your company needs a technical presence in the Wellington Region, contact us!

OUR PHILOSOPHY

EXCELLENCE IN EVERYTHING WE DO

We believe in doing something once and doing it right the first time. You can count on us for honest advice to give you the best possible outcome for you and your machinery.

We know that your coffee machinery is important to you and you can’t be without it. It’s part of your life support system! The expert team at Espresso Ninja enjoy the challenge of ensuring your machinery is running to its full potential, and keeps on delivering those choice coffees!

We take great pride in a job well done and it’s satisfying to provide a service that people really appreciate.

OUR DOJO

We have a purpose-built espresso workshop at our Kaiwharawhara Dojo for our Ninja’s to work in. It is a hive of activity, bright and spacious. We also have a sweet new shop and demonstration space filled with espresso machines, grinders, and accessories- your one stop espresso shop.

Looking out from our shop you’ll see Ninja’s working on all kinds of espresso equipment. From domestic Rockets, to automatic espresso machines, to grinders, to full size commercial espresso machines. If it makes coffee, we will more than likely have seen it before.

We’re always busy, so there will often be a short wait to have your machine inspected. Luckily, we’re also efficient! We use a queue system for domestic machines, as it’s the most fair method. Bring us your machine and we can help.

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Our Ninjas

We have a large, dedicated team of Ninjas, providing a depth of experience and flexibility to enable us to help you when you most need us.  With over 30 years combined technical experience in the coffee equipment industry, our team together has a great wealth of knowledge and experience from all aspects of the coffee industry.  Use our skills to help your business thrive.

OUR HAPPY CUSTOMERS

“Many thank yous for coming over and installing my beautiful new Rocket Appartamento.
I am most appreciative of your time and effort and I know I and my friends will have many a superb coffee experience.
I shall pass on the word!!!
Thanks again from a very happy customer.”

Nicky Brindle, Masterton
“Flight Coffee and Espresso Ninja have a long withstanding relationship, spanning back to when we opened our first cafe in Wellington, Memphis Belle. Their level of service and expertise is always exceptional and it has been an awesome experience seeing their journey from the humble beginnings to the powerhouse they are today.”
Trevor Bradley, Flight Coffee
“The team at Espresso Ninja have been taking care of our customers since 2011 without a single hitch. Martin and the team have provided a fast, efficient & outstanding service from day one. We are proud to partner with & have no hesitation in recommending the super friendly guys at Espresso Ninja”
Mike Pullin, Karamu Coffee

Tips and tricks

You’ve spent some dosh and have a decent espresso machine. Here are a few tips to help keep it clean and working properly.

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